1-678-459-9746 (Attention: Loss Draft Department). Please note these general contacts above should not be used to submit a request for information or notice of error regarding your account. We accept calls from relay services on behalf of hearing-impaired borrowers. Case Number: 3:2023cv00855: Filed: February 24, 2023: Court: US District Court for the Northern District of California: Presiding Judge: Trina L Thompson . Please note that Specialized Loan Servicing LLC ("SLS") makes no endorsement or claims about the accuracy or content of the information contained or the products found on third-party websites. After receipt of a notice of error, Angel Oak will not furnish adverse information to a credit reporting agency regarding any payment that is the subject of a notice of error while your inquiry is being reviewed. For licensing information, go to:www.nmlsconsumeraccess.org, "My SLS representative was professional, confident and kind. After reading so . They basically robbed me for an extra mortgage payment. Welcome to Servicing Loans by SLS. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. Fax to: Specialized Loan Servicing LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. If you have received a request to submit funds made payable to an individual, please contact Customer Care Department with questions at 1-800-315-4757 Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. Original review: Dec. 30, 2022. The Office of Federal Student Aid awarded new contracts to five loan servicersa key milestone in the Education Department's years-long effort to modernize its student loan system. All disputes must be sent to the designated address found under the Disputes tab. We are one of the highest-rated mortgage servicers in the US and work within government regulations and investor requirements to produce exceptional results. Global ratingagencies affirm this with continued accolades on our breadth of experience, use of industry-leading technology & servicing platforms, robust call center monitoring, strong internal controls, enterprise risk management, and proficiency in servicing HELOCs and many other asset classes. 1-678-459-9746 (Attention: Loss Draft Department). Logos and other trademarks within this site are the property of their respective owners. PLEASE NOTE Under no circumstance would Specialized Loan Servicing require or request borrowers to wire or submit funds to an individual. To Request a payoff statement for your loan. Please use the information below to contact the servicer for your loan. Fax to: Angel Oak Home Loans LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. Should your payment amount change, the new payment will be automatically deducted from your bank account. Contact Us. For general inquiries and communications that do not include requests for information or a notice of error regarding your account, our general mailing address is: You may contact Customer Support via your message center by logging into your account, clicking on the message center letter icon, and clicking the New Message icon. Where can I find it? For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. If you have experienced a loss and need to submit a claim, you may upload the required documents and track the progress of your claim online 24/7 by accessing and If your loan number begins with "104": Please call your local FirstBank branch or (800) 200-6462. Register here Do you want to make a payment? A complaint form and instructions may be downloaded and printed from the Departments website located at www.sml.texas.gov or obtained from the Department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at [email protected]. For residents of New York City: Please be advised that language access services may be available to you by contacting our Customer Care number. Resolution Process What You Can Expect: Untimely Requests: A request for information or notice of error is not considered timely if the written correspondence is received more than one year after either the date of transfer of servicing or the date the mortgage account was discharged (either paid in full or discharged through foreclosure or a deed in lieu of foreclosure or a short sale without full satisfaction of the underlying contractual obligation). Box 636005 Littleton, CO 80163-6005 Phone . Payments are free with a linked bank account. P.O. The security and privacy policies of the third-party may be different than those of SLS. Fax to: Specialized Loan Servicing LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. After receipt of a notice of error, SLS will not furnish adverse information to a credit reporting agency regarding any payment that is the subject of a notice of error while your inquiry is being reviewed. Customer Care Department at, 1-800-315-4757. Please try again. Making a payment on yourMortgage, Home EquityLine of Credit or any otheraccount type is simple. Eligible borrowers may set up automatic electronic payments made directly from their existing bank account. CMC Funding, Inc: NMLS ID 41998 Learn about doxo and how we protect users' payments. Continue as a guest without having to register/sign in. That's how we deliver timely and helpful advice, better business insights, and essential industry projections. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. Please try again later. Please visit www.SLS.net to create or manage your account. Computershare Limited 1996 - 2023. Computershare Loan Services (CLS) is a single-source provider of mortgage services. Customer Care Department at, 1-855-262-4737. Payments can be set up on a weekly, biweekly, semimonthly, or monthly frequency. You have exceeded the number of attempts. SPS may provide links to external websites to which we have no control over the If you're not sure if the impact in your area has been declared as a natural disaster, visit the website Federal Emergency Management Agency's (FEMA) for more information. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. For California Consumers: Please be advised that when you log into the website, we will be collecting your personal information.Click hereto view our California Consumer Privacy Act Notice that details the categories of personal information that will be collected and the purpose for which the information will be used. ServiceHomeLoan.com allows you to access your mortgage account to make payments, schedule automatic payments, access your annual tax information, manage escrow and more. Online: Log into your account and select the Payoff Quote option located on the Home screen. Computershare Limited 1996 - 2023. Affiliated Entities: Our trusted experts have decades of experienceanticipating situations before they become problems, and preparing solutions before they become necessary. To Request a payoff statement for your loan. 123 reviews. With the demand for equity products rising, you can count on us. Lenders . If you reside in an area impacted by a federally-declared disaster, you may qualify for a short-term disaster forbearance. Have you recently receiveda welcome packet from us?Set up your account. All property insurance policies should include the following mortgagee clause: Insurance documents may be mailed to the address above, faxed to 1-678-475-8763 or uploaded to www.MyCoverageInfo.com/SLS. GMFS Mortgage Loan Recast Info and Application. Contact us . Contact Us. Most Recent. creating an account at the Insurance Loss Claim Website. Specialized Loan Servicing LLC: NMLS ID 2168 Do you want to view informational videos regarding the servicing of your mortgage? Angel Oak will provide a written acknowledgment of your inquiry within 5 days of receipt of your request (excluding legal public holidays, Saturdays and Sundays). At GMFS LLC, we want you to feeltaken care of. About Us. Contact Angel Oak Home Loans to learn about their innovative mortgage loan products. Welcome to Servicing Loans. Resolution Process What You Can Expect: Untimely Requests: A request for information or notice of error is not considered timely if the written correspondence is received more than one year after either the date of transfer of servicing or the date the mortgage account was discharged (either paid in full or discharged through foreclosure or a deed in lieu of foreclosure or a short sale without full satisfaction of the underlying contractual obligation). Enter either a valid Zip Code or a valid loan number. My loan was transferred to them and its been a miserable experience from the get go. Brokers Have the ability to see all their originated loans, monitor the loan aging and loan life-cycle. GMFS will provide a written acknowledgment of your inquiry within 5 days of receipt of your request (excluding legal public holidays, Saturdays and Sundays). All users have access to reporting and the ability to export and output data to PDF, MS Excel, and CSV file formats. LenderLive Network, LLC: NMLS ID 1607 Alternatively, you may communicate with us regarding your loss claims by sending your check(s) and other required documents via regular mail or overnight mail or via fax at any time, as follows: For other inquiries please call our Insurance Department at 1-800-441-4145, If your inquiry involves real estate taxes, please contact our Tax Department at 1-866-801-1373. All rights reserved. Specialized Loan Servicing, LLC (SLS) is writing in response to a dispute that you filed with the Better Business Bureau (BBB) with regard to the servicing of the above-referenced mortgage. Specialized Loan Servicing LLC: NMLS ID Main Office 2168; NMLS ID Branch 972456, Privacy Policy for Specialized Loan Servicing, Privacy Policy for Specialized Loan Servicing (California), Privacy Policy for Specialized Loan Servicing (California Consumer Privacy Act), State Licenses for Specialized Loan Servicing, Federal Emergency Management Agency's (FEMA). CMC Funding, Inc c/o Specialized Loan Servicing P.O. For requests for information and notices of error regarding your account, please use the address GMFS has designated under the Real Estate Settlement and Procedures Act and Regulation X for this purpose: Request for Information: A request for information is a written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) relating to the servicing of the mortgage loan that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the information you are requesting regarding your account. The department is planning to launch the first phase of the modernization next year. SLS will provide a written response within 30 days (excluding legal public holidays, Saturdays and Sundays) and will make corrections to your account, if appropriate, depending on the outcome of our review. How We Track Your Coverage. Computershare Limited 1996 - 2023. The content of any site to which you link from this summary is solely the responsibility of the provider of that web site. For California Consumers: Please be advised that we collect information you provide to make the mortgage or HELOC payment. Here are some helpful videos about common mortgage related topics. All rights reserved. With Computershare Loan Services, you get an extension of your team that helps you stay one step ahead. For residents of New York: SLS has a pending application for a New York Mortgage Banker License. Online: Log into your account and select the Payoff Quote option located on the Home screen. 125080 IDSPub#0183548 TS#WA-22-946753-BF NOTICE OF TRUSTEE'S SALE Pursuant to the Revised Code of Washington 61.24, et seq.QUALITY LOAN SERVICE CORPORATION F/K/A QUALITY LOAN SERV All programs may not be available. No mortgage solicitation activity or loan applications for properties located in the State of New York can be facilitated through this site or by calling 1-800-315-4757. As of February 29, 2020, SLS serviced a portfolio of mortgage loans worth about $112.69 billion. Login to access your account You can find our . After receipt of a notice of error, GMFS will not furnish adverse information to a credit reporting agency regarding any payment that is the subject of a notice of error while your inquiry is being reviewed. Making a payment on yourMortgage, Home EquityLine of Credit or any otheraccount type is simple. To view all available payment methods, please click here. ", instructions how to enable JavaScript in your web browser. Mortgage and other bills can be paid at doxo. Enroll in paperless communication today. Our global footprint means we have the support to maintain robust compliance, audit, risk, and business continuity planning programs offering peace of mind to our clients and their customers. Have you recently receiveda welcome packet from us?Set up your account. A request for information or notice of error does not prevent SLS from initiating foreclosure if proper grounds exist under the mortgage documents. If you have experienced a loss and need to submit a claim, you may upload the required documents and track the progress of your claim online 24/7 by accessing and Common questions, curated and answered by doxo, about paying Specialized Loan Servicing bills. She was empathetic and showed genuine interest!, "My agent did a great job welcoming me to SLS. Set up your account. February 14, 2023 @Lonelyboy7. Button to open Collapsible left side menu. FirstBank Mortgage is transitioning to a new servicer for mortgage loans in a phased approach beginning on 6/1/2022. Specialized Loan Servicing, LLC, CITIBANK N.A., AS TRUSTEE FOR BEAR STEARNS ASSET BACKED SECURITIES I TRUST 2006-HE4, ASSET-BACKED CERTIFICATES, SERIES 2006-HE4, Does 1- 10 and Citibank, N.A. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. GMFS Customer Service offers online account servicing to make payments, register for auto draft, view payment history & statements, etc. Specialized Loan Servicing LLC: NMLS ID Main Office 2168; NMLS ID Branch 972456. Valuation services are performed by Computershare's licensed appraisal management company, Computershare Valuation Services Our hours of operation are Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. your loan number and property address on the check/money order. If you are in a confirmed FEMA disaster area, please contact Customer Service at 1-800-315-4757. Here are somecommonly used forms tomanage your mortgage account. That frees them up to do what they do bestbuild powerful brands that keep long-term customer relationships at heart. You entered an incorrect Username Industry ratings and approvals reflect our commitment to servicing excellence and customer care that helps protect clients portfolios. Copyright 2023 Select Portfolio Servicing, Inc. All rights By clicking the continue button, you will leave our website and be redirected to a third-party web site. CMC Funding, Inc: NMLS ID 41998 If you're not sure if the impact in your area has been declared as a natural disaster, visit the website Federal Emergency Management Agency's (FEMA) for more information. Lonelyboy7. Free mobile app available on Google Play & Apple App Store, Never miss a due date with reminders and scheduled payments, Pay thousands of billers directly from your phone. those websites. or whether any other transaction fees may apply. Sign In Create Account If you are in a confirmed FEMA disaster area, please contact Customer Service at 1-855-262-4737. We drive innovation and develop flexible solutions with forward-thinking technology that help clients reach their goals. Our risk management and compliance controls protect our clients' investments through evolving regulatory and policy changes. At Angel Oak Home Loans LLC, we want you to feeltaken care of. Learn how we're bringing together the industrys best talent to deliver servicing solutions that set us apart. Here are some commonly used forms to manage your mortgage account. SLS will provide a written response within 30 days (excluding legal public holidays, Saturdays and Sundays) and will make corrections to your account, if appropriate, depending on the outcome of our review. Computershare Limited 1996 - 2023. SPS in not responsible for any content on this page or any third party content that may be accessed via this page. We are rankedTier 1 by FHA and Ginnie Mae and receiveconsistent recognition from Fannie Mae's Servicer Total Achievement and Rewards (STAR) award and Freddie Mac's Servicer Honors and Rewards Program (SHARP). Although loan servicing companies are allowed to pass on charges from third-parties to consumers when these third-parties provide services to borrowers, they are prohibited from inflating these costs in order to pocket a profit. All disputes must be sent to the designated address found under the Disputes tab. The overhaul would eventually centralize the student loan servicing system . Our seamless onboarding, transparent reporting, and laser-focused loan management help clients sleep at night knowing all their loans are in good hands 24/7.