You can also text (305) 623-6400 with a description of your issue and your location (standard text messaging fees may apply). Learn more about gondola schedule and ride times on our Activities page. Tickets go on sale on March 8, 2022. Text (305) 623-6400with a message that includes a description of the issue and the location (Subject to fees and rates in the Terms & Conditions of your cell phone service provider). ALL DISPUTES SHALL BE ARBITRATED ON AN INDIVIDUAL BASIS. Apple App Store https://itunes.apple.com/us/app/miami-dolphins/id563617073?mt=8, Google Play Store https://play.google.com/store/apps/details?id=com.mobile.android.dolphins&hl=en_US. For non-Dolphins events, ADA parking is on a first-come, first-serve basis. To respect all our guests experiences, video cameras, monopods, tripods, selfie sticks, audio recording devices and professional cameras (those including telephoto or zoom lenses) will not be permitted inside Hard Rock Stadium. 72 Club: Located on the 100 Level South side between the 40-yard lines. Membership Accounts cannot be changed to or designated as 'in care of' a person or entity. Every fan who visits our stadium deserves the best possible experience. During the first hour of Miami Dolphins games, fans with blue or orange parking passes are allowed to park where they desire in the parking areas for which they have a valid parking pass. Neither a Membership, nor the opportunity to license a Membership from year-to-year, constitutes any form of legal or equitable right, including without limitation an express or implied contract, lease, option, right of first refusal, implied trust, or expectancy interest. You can read our inclement weather policy and all other ticket policies on ourTournament Policiespage. Nursing mothers are welcome to breastfeed their child wherever they feel comfortable. Underage drinking is illegal. Any questions you have regarding volunteering can be found here. Tickets can be purchased the day of the game at the SE and SW box offices. AN INHERENT RISK OF EXPOSURE TO COVID-19 EXISTS IN ANY PLACE WHERE PEOPLE ARE PRESENT. Use of Image.I (and the user(s) of my tickets for any particular game or event) grant permission to MDL and the NFL (and its designees and agents) to utilize my image, likeness, actions and statements in any live or recorded audio, video or photographic display or other transmission, exhibition, publication or reproduction made of or at the game in any medium or context for any purpose, including commercial or promotional purposes, without further authorization or compensation. Pick-up locations to the parking lots will be the same as the drop off locations. You are solely responsible for any damage caused by any use of grills or other tailgate activities. 2. Fans with an active SunPass account must select Easy Pay automatic replenishment onwww.SunPass.comusing a credit card or debit card to enjoy the ease and convenience of SunPass Plus Parking. University of Miami Hard Rock Stadium gates open ninety (90) minutes prior to kickoff. All same-day parking purchases must be at Gate 15 and 16 for $40. Please [email protected], call(305) 943-6311, or visitHost Your Eventfor more information. The Nine members will receive upscale dining and in-seat service. WebMarlins Parks capacity is one of the smallest ballparks in the MLB. For more, visit ourHard Rock Stadiumwebsite. NFL Ticket Exchange Customer Service: 1-888-635-5944 or [email protected]. If you purchased online, please reference your confirmation email if you have any questions. SeeAlcohol/Responsibility Has Its Rewards Program.. To be notified when 2024 tickets become available, please fill out the form. WebHard Rock Stadium has a clear bag policy. VIEW A-Z GUIDE. Fans can also bring small purses and similar bags into the venue. If permitted, the case is subject to inspection. Marlins Park capacity fits around 36 to 37k depending on the standing-room-only options. Please clickherefor Hard Rock Stadiums emergency evacuation procedures. For example, we listen to and record calls for quality monitoring purposes. Loge Box: Located on the Mezzanine Level. The event will be suspended if there is an imminent threat. Once stadium gates open, fans can sign-up at any Guest Experience Headquarters (Sections 115, 143, 215, 243, 315, 343). From time to time, the use of pyrotechnics may be part of events presented at Hard Rock Stadium. Living Room Boxes: Located on the 100 Level south side 35-yard lines. Are there accessible tickets, and what is included? Hard Rock Stadium reserves the right to confiscate signs that are in violation of stadium policy. Bottles and cans of any type, excluding a factory sealed plastic bottle of water 20 oz. Under all payment plans, all payments are due on the dates specified regardless of game cancellations or rescheduling refunds or exchanges in such events, if any, shall be determined by MDL in their sole discretion. Explore suite and luxury experiences for premium seating. LIV:Located at the west side ofHard Rock Stadium, this is a ticketed venue encompassing spaces on the 200C and 200M levels. Also featured in The, Are you a fan of games and stadiums are usually your final travel destination? SunPass Plus customers will have the convenience of using the program and paying less than the cash customer entering Hard Rock Stadium for all Hard Rock Stadium events. You can report such incidents by informing an usher, police officer, or any member of Hard Rock Stadium Guest Experience Staff. By entering Hard Rock Stadium and Hard Rock Stadium grounds, you voluntarily assume all risks related to exposure to COVID-19 and its variants. I understand that my Membership may be cancelled by me at any time for any reason, provided I submit thirty (30) days written notice by either: (a) U.S. mail, certified return receipt requested, to 347 Don Shula Drive, ATTN: Membership Services, Miami Gardens FL 33056, (b) in-person to an authorized MDL representative at 347 Don Shula Drive, Miami Gardens, FL, or (c) by completing and submitting a cancellation form to that can be requested over the phone by calling 1-888-FINS-TIX in accordance with the submission instructions set forth on such cancellation form.Upon MDL's receipt of my cancellation notice, I will no longer be obligated for any future payments, but shall not be entitled to any refund for Membership Dues payments made prior to the cancellation other than as expressly set forth below. Luggage storage Hard Rock stadium is located no more than 500m away from the stadium and has two available locations. One of the reasons why it is worth visiting Hard Rock Stadium is the Miami Open tennis tournament. Currently, access to the courts on a year-round basis is unavailable, however, we will continue working to find the best way to utilize the courts to the benefit of the local community. Except as expressly set forth in this section, Membership and accounts are nontransferable, including without limitation assignment or transfer to a third-party, change of names (except upon submission of a marriage certificate or court order evidencing the same), or purported assignments to an "in care of" status. Except as expressly set forth herein, terms and conditions governing Members' rights to purchase of playoff tickets shall be determined by the Dolphins in their sole discretion prior to the end of the regular season and may be amended from time-to-time. Members agree to receive pre-recorded/artificial voice messages calls and/or use of an automatic dialing device, text messages and/or emails from the Miami Dolphins, SFS Events, LLC, South Florida Stadium LLC, and their affiliates and partners, at any telephone number or email address that have been provided to Dolphins or that Dolphins and/or their partners or affiliates have otherwise obtained, which could result in charges to me. Hard Rock Stadium has also hosted several Super Bowls, F1 Grand Prix and in 2026 the FIFA World Cup will be held there as well. You further agree that your personal information may be used by the Miami Dolphins and their designees in accordance with the Miami Dolphins Privacy Policy, which is hereby incorporated by reference. . Members should not form any manner of reliance on the privilege to license a Membership or Miami Dolphins tickets from year-to-year, nor can there be any prescriptive right to license a Membership annually. These guests do not have access to the stadium court. Any modifications or new policies will be effective when adopted. Change of address request used to circumvent the Membership Transfer policy may result in revocation of the applicable Membership Accounts. The Miami Dolphins and the NFL have partnered with Ticketmaster to allow our Members to post their individual game tickets for re-sale on a team approved website. Any changes to this procedure will be noted on our website atwww.hardrockstadium.comprior to the event. Pre-paid Orange Lot parking is $25 per day. Playoff game tickets are at an additional cost above and beyond my annual Membership dues. BY ACCEPTING THIS PARKING PASS, YOU ACKNOWLEDGE THAT YOU HAVE READ AND ARE BOUND BY THESE TERMS AND CONDITIONS AND POLICIES. - Other behavior and conduct deemed objectionable by stadium personnel. Google Play Store https://play.google.com/store/apps/details?id=com.mobile.android.dolphins&hl=en_US. The official app of the Miami Dolphins and Hard Rock Stadium provides fans with the latest Dolphins news, videos, photos and team content. Fans need a reserved ticker to watch every match in the Stadium. However, if you require an accommodation on site, guests may go to the Guest Service tent and tickets will be exchanged on site. This parking pass is a revocable license to access one (1) parking spot in the area designated by your parking pass while lots are open, and subject to availability. A valid disabled parking pass is required for admission into the disabled parking lots. Water fountains are conveniently located throughout Hard Rock Stadium on each level outside each set of restrooms. Vending and solicitation activities are prohibited. Premium suites may seat up to 60 guests. BELOW ARE THE STADIUM APPROVED BAGS ANY DISPUTE OR CLAIM IN ANY WAY RELATED TO THE TICKET OR THE EVENT SHALL BE RESOLVED BY MANDATORY, CONFIDENTIAL, FINAL, BINDING ARBITRATION BEFORE JAMS IN MIAMI PURSUANT TO ITS STREAMLINED RULES AND APPLYING FLORIDA SUBSTANTIVE LAW. www.dolphins.com The stadium is a home field for famous teams such as the American football team Miami Dolphins from the National Football League or the University of Miami team Miami Hurricanes. If any provision of this revocable license is determined to be invalid, illegal, or unenforceable, it shall be deemed severed and not affect the enforceability of any other provisions, which shall be enforced as if the revocable license did not contain the invalid, illegal, or unenforceable provision. The use of fireworks by guests is strictly prohibited at Hard Rock Stadium and in the parking lots. GBAC is a division of ISSA, a worldwide cleaning industry association, and their goal is to implement cleaning, disinfection, and infectious disease prevention work practices to control risks like Covid-19 and ensure you and your guests can safely enjoy the tournament. Tickets purchased through other avenues may be invalid, counterfeit or stolen and may not be honored. or less in size, are prohibited from being brought into Hard Rock Stadium. Lost children and parents can be reunited by contacting any event team member or the nearest Guest Experience Headquarters. If immediate assistance is required, please notify the nearest event staff member, security personnel, concierge staff member or police officer. Each member of a family, including children, will be able to carry an approved clear bag and a clutch purse, providing ample storage capacity. A person exhibiting visible signs of impairment will not be permitted into Hard Rock Stadium. To avoid delays, arrive early and please follow the direction of the parking attendants and police officers. No person admitted to Hard Rock Stadium shall transmit or aid in the transmission of any description, account, picture or reproduction of any event conducted in the park unless expressly authorized by Hard Rock Stadium, the Miami Dolphins, the National Football League or the promoters of non-NFL events. GGA has developed a reputation synonymous with cutting edge creativity, solid execution and an authentic passion for the arts. There are accessible spots located in both the on-site inner and outer parking lots and certain off-site parking lots. Smartphones, cameras, and binoculars are allowed inside the stadium. Some of the best places to visit include Bubba Gump Shrimp, Chilis, and Five Guys. On game days, all Members and Guests are encouraged to report any violation of this Code of Conduct. We have wheelchair attendants, guests may request assistance at the entrance gate. All information must be submitted one week prior to the game. LIFEWTR Lounge:This oversized luxury suite is located on the east side of the 200M level. When is the 2023 Miami Open presented by Ita? If you would like to be contacted once tours resume, please click here. The ticket holder grants to the NFL, the Miami Dolphins and their designees the irrevocable permission to use his or her voice or likeness in any media now or hereafter existing in connection with all or any part of the football game or related events, for any purpose whatsoever, including the commercial purposes of the NFL, the Miami Dolphins and their sponsors, licensees, advertisers or broadcasters. Ticketmaster 'Ticket Forwarding' allows the customer of record to cancel a "specified game on the member ticket card" and forward a "Virtual Ticket" to a friend or business associate. Guests dressed as promotional mascots without permission from Hard Rock Stadium will not be permitted into Hard Rock Stadium. Use of tickets in violation of law is prohibited and will result in seizure, revocation and/or forfeiture of the license without refund. Please see the nearest team member for details. Cash is no longer accepted as a form of payment at Hard Rock Stadium. The Miami Dolphins and the University of Miami have a no-refund/ no-exchange policy. Fees and charges for using the Ticket Exchange service are subject to change. The first game was played back in 1935, making it the second oldest bowl game in America. "Related Persons" means Holder's heirs, assigns, executors, administrators, next of kin, anyone attending the Event with Holder (which persons Holder represents have authorized Holder to act on their behalf for purposes of the release herein), and other persons acting or purporting to act on Holder's or their behalf. These games are eligible to be moved into different time slots. Purses and Clear Bag Policy. Miami Dolphins Hard Rock Stadium parking gates open four (4) hours prior to kickoff. Email requests may be sent [email protected]. If the Member of Record is deceased, the court appointed Personal Representative may transfer the Membership to one or more of the deceased Season Ticket Account Member's Immediate Family Members as defined above. The Dolphins will fully meet and comply with the Americans with Disabilities Act and its implementing regulations to ensure that patrons with disabilities received full and equal enjoyment of the goods, services facilities, privileges advantages or accommodations provided by the Miami Dolphins and its home stadium. Additional noise canceling headsets are available at any of the Guest Experience Headquarters for use during major Hard Rock Stadium events at Sections 115, 143, 215, 243, 315 and 343. A Guest Experience team member may be staffed at the Sensory Room to ensure a comfortable and private experience. Reusable water bottles are no longer allowed. I understand that I may revoke this express consent at any time by calling Dolphins at: (305) 943-8000. My ticket(s) may not be used for any form of commercial or trade purposes, including, but not limited to, the sale of all or substantially all of my season tickets for non-personal, business use, and any advertising, promotions, contests or sweepstakes, without the express written consent of MDL. Hard Rock Stadium has also hosted several Super Bowls, F1 Grand Prix and in 2026 the FIFA World Cup will be held there as well. Management reserves the right to deny or revoke the admission of person who it determines, in its sole discretion, poses a risk to the health or safety of other attendees or whose conduct violates these Terms, any Management policies, or is otherwise disorderly (or complicit therein) without refund. I agree that if any credit card/debit or checking account number(s) listed on this form changes, I will promptly notify MDL and this authorization will remain in effect for the new account number(s), and that failure to do so may constitute a default which could lead to the revocation or cancellation of my account for cause. Violators will be subject to ejection and/or arrest. If a guest has a special need that requires a specific type of drink, please see the nearest gate supervisor. Additional information regarding ADA-issues is available on the ADA section of the stadium website, or by calling 1-888-FINS-TIX and asking to speak with our ADA Coordinator. 3. Members shall have the opportunity to purchase the seats associated with their Membership for Dolphins home playoff games, with the exception of any Super Bowl games, which shall be governed by NFL rules. WebSTADIUM POLICIES. Pricing for each day is $40.00. WebInformation regarding Hard Rock Stadium policies (e.g. Other Major Events Hard Rock Stadium parking gates open times will vary. I, the account holder of record, represent that I am 18 years of age or older and understand that by signing this binding agreement ("Agreement"), or, if I renew online, by e-signing or clicking "ACCEPT," I am agreeing to the terms set forth herein and giving my authorization to Miami Dolphins, Ltd. ("MDL") and its designees to charge my credit/debit card (or withdraw from my bank account via Electronic Funds Transfer, if so selected by me) for my annual membership dues at the then-published rates("Membership Dues") for my MDL membership ( "Membership"), which Membership provides me with, among other benefits, tickets, each of which constitutes a revocable license, to attendMiami Dolphins home games played at Hard Rock Stadium (the "Stadium") and certain Member events scheduled by MDL from time-to-time, and I agree to the terms and conditions set forth herein.I understand that subsequent charges will be made to my authorized card/account in association with my chosen payment plan until my Membership Dues are paid in full.I ACKNOWLEDGE AND AGREE THAT MY MEMBERSHIP WILL AUTOMATICALLY RENEW for an additional one (1) year period on November 1st of each successive year and that, for future years during which my Membership remains in effect, I hereby authorize MDL to charge my Membership Dues at the then-published rates to my credit/debit card (or withdraw from my bank account via Electronic Funds Transfer, if so selected by me) in accordance with my selected payment plan on the payment dates determined by MDL each Membership Year (as defined below), unless either I or MDL provides written notice to the other of cancellation in accordance with these terms and conditions, for any reason or no reason,prior to the start of the new "Membership Year," which begins on November 1st and ends on October 31st of each calendar year.Notwithstanding any other provision of this Agreement, I acknowledge and agree that the number and/or classification of home Miami Dolphins games (i.e., preseason or regular season) played at the Stadium may increase or decrease from time-to-time and that my Membership rate (and future monthly payments) may be adjusted accordingly at any time as a result of any such increase or decrease, as determined by MDL. TERMS OF USE Guests who are picking up tickets at will-call will need photo ID, their confirmation number and the credit card with which the tickets were purchased in order to pick up the tickets. Make sure to check all the rules so you wont have to leave the stadium. In addition, you can discreetly report unruly fans from your seat by texting "FAN" ISSUE AND LOCATION to 69050 from any compatible mobile device subject to fees and rates established by your service provider, and the information will be relayed to stadium security.