The common forms are listed in the table above. Some bots may also allow by-server white/blacklisting allowing you to control which servers are ok to share invites to, and which arent. Theres more to moderating a community than just understanding how to use Discords moderation tools. This can allow a server to remove links with an appropriate reprimand without treating a transgression with the same severity as they would a user sending a racial slur.Whitelisting/Blacklisting and templates for links are also a good idea to have. Bots have to be hosted in a secure environment that will need to be kept online all the time, which costs more resources. Our Discord server: discord.gg/Szrr7MC. Role of administrators and moderators on Discord, Discord's commitment to a safe and trusted experience, Talking about online safety with your teen, Answering parents' and educators' top questions, Working with CARU to protect users on Discord, 111: Your Responsibilities as a Moderator, 207: Server Information and Announcement Channels, 231: Fundamentals of Family-Friendly Servers, 311: Understanding and Avoiding Moderator Burnout, 341: Understanding Your Community Through Insights, 345: Best Practices for Moderating Content Creation, 404: Considering Mental Health in Your Community, 405: Practicalities of Moderating Adult Channels, 407: Managing Exponential Membership Growth, 442: Using Insights to Improve Community Growth and Engagement, 444: Managing Interpersonal Relationships, 459: Bringing Other Communities to Discord, 541: The Application of Metaphors in Moderation, document outlining the basic responsibilities. Try mixing up multiple methods within a training to keep it fresh and keep people from losing their attention. You can even step back and think about what it truly means to be a community moderator by discussing moderation philosophy, hypotheticals, and the practicalities of community management. In this respect, some anti-spam filters can act simultaneously as Fast Messages and Repeated Text filters.Sometimes, spam may happen too quickly for a bot to catch up. If any of the following: Mentions, Links, Invites, Emoji, and Newline Text are spammed repeatedly in one message or spammed repeatedly across several messages, they will provoke most Repeated Text and Fast Messages filters appropriately. This will let you remain focused and have an uninterrupted training session. If you want to use the remove unverified role method, you will need a bot that can automatically assign a role to a user when they join. Find common ground between everyone involved, including both the mentors and trainees, and settle on when to teach what topic. As the center of community moderation for Discord, both servers foster discussions about community moderation, leadership and administration, and server development on Discord. Generally, this is done by typing a bot command in a channel, typing a bot command in a DM, or clicking on a reaction. It lets them react fast without having to pause to look up the necessary command. 403: Sensitive Topics. Time that the embed was posted. Some bots even provide an embed visualizer within their dashboards. While many servers will use catch-all filters to make sure links stay in specific channels, some links will always be malicious. You can then adjust your training for next time! Think of it this way- building a community is like building a city, and moderators are responsible for several facets of constructing that space including: At its heart, moderation is about building a healthy society- not just clicking the ban button. The exam covers a wide range of topics from the growing library of Discord Moderator Academy articles and will test your prowess in all things moderation. With time, certain actions will also become second nature for newer moderators, too! There are rate limits in place to stop bots from harming servers that can prevent deletion of individual messages if those messages are being sent too quickly. If you pass the DMA Exam, you will be eligible to apply to join the Discord Moderator Discord (18 years and older) or the Moderator Mentorship Community. The @everyone role should have normal permissions. Theyre people who help imagine, build, maintain, and grow the most amazing communities on the platform, and the internet as a whole and you can be a part of it all. *Defaults to banning ALL links**YAGPDB offers link verification via google, anything flagged as unsafe can be removed***Setting a catch-all filter with carl will prevent link-specific spam detection. However, you can reset the bot token if needed. For the latest information on the Discord Moderator Academy, please visit https://discord.com/moderation. *Unless you are using the channel description for verification instructions rather than an automatic greeter message. Some people struggle to focus for a longer period of time, so if your training takes over two hours, you should consider breaking your training up into multiple sessions of shorter duration. If you want to protect your server from raids, please read on to the Anti-Raid section of this article.Text FiltersText filters allow you to control the types of words and/or links that people are allowed to put in your server. Might there be anything in need of adjustment? There are several training methods that include buddy or mentor systems as well as exercises and demonstrations. Role of administrators and moderators on Discord, Discord's commitment to a safe and trusted experience, Talking about online safety with your teen, Answering parents' and educators' top questions, Working with CARU to protect users on Discord, 111: Your Responsibilities as a Moderator, 207: Server Information and Announcement Channels, 231: Fundamentals of Family-Friendly Servers, 311: Understanding and Avoiding Moderator Burnout, 314: Training and Onboarding New Moderators, 341: Understanding Your Community Through Insights, 345: Best Practices for Moderating Content Creation, 404: Considering Mental Health in Your Community, 405: Practicalities of Moderating Adult Channels, 407: Managing Exponential Membership Growth, 442: Using Insights to Improve Community Growth and Engagement, 444: Managing Interpersonal Relationships, 459: Bringing Other Communities to Discord, 541: The Application of Metaphors in Moderation, Embed titles are limited to 256 characters, Embed descriptions are limited to 2048 characters, The name of a field is limited to 256 characters and its value to 1024 characters, The footer text is limited to 2048 characters, The author name is limited to 256 characters, In addition, the sum of all characters in an embed structure must not exceed 6000 characters, A webhook can only send 30 messages per minute, Total membership over time grows more slowly or decreases, Total joins from the invite link/referrer decreases, Total membership over time increases more quickly or decreases more slowly, Total joins from the invite link/referrer increases. This approach is most commonly used when onboarding new moderators. *Gaius can apply same blacklist/whitelist to names as messages or only filter based on items in the blacklist tagged %name**YAGPDB can use configured word-list filters OR a regex filter. First, go through the entire training yourself to see if everything is covered that you think is important. There is a new scam going around with bots/frauds claiming to be discord staff and sending you "discord moderator exam" links. Courses are not meant as a definitive way of consuming the Discord Moderator Academy, but rather as a way of providing further guidance for prospective moderators and . Anti-Spam is integral to running a large private server, or a public server. Today, were proud to announce the launch of the Discord Moderator Academy Exam! To apply, you must read over the Moderator Academy study materials and then take an exam to see how knowledgeable you are. Weekend availability. What is the Discord Moderator Academy? Another example would be for bot support servers where a brief description of commonly encountered issues and how to solve them as well as an FAQ section to help users with simpler answers. You can also use this embed visualizer tool which provides visualization for bot and webhook embeds. Discord is a special place because of all of the amazing communities where people find those with similar interests, form friendships, and create belonging. Different bots will provide various ways to filter these things, keeping your chat nice and clean. Spamming 10 links in a single message is inherently worse than having 10 emoji in a message.Anti-spam will only act on these things contextually, usually in an X in Y fashion where if a user sends, for example, 10 links in 5 seconds, they will be punished to some degree. Here experienced moderators or the head of staff introduce each new member of the team personally and guide them through the most important aspects. To get started, type your Discord username followed by the hashtag (for example, namee#4209). Its true what they say--teamwork really does make the dream work. Remember to grow your moderation team as your community grows so that you can ensure your server is always well cared for, even without your constant presence. Embed titles are limited to 256 characters, Embed descriptions are limited to 2048 characters, The name of a field is limited to 256 characters and its value to 1024 characters, The footer text is limited to 2048 characters, The author name is limited to 256 characters, In addition, the sum of all characters in an embed structure must not exceed 6000 characters, A webhook can only send 30 messages per minute, Total membership over time grows more slowly or decreases, Total joins from the invite link/referrer decreases, Total membership over time increases more quickly or decreases more slowly, Total joins from the invite link/referrer increases. However, you can expect that they will improve some combination of first day activation, user retention, and/or percent communicators within your server. I work well with colleagues! Or, perhaps youre interested in honing your conflict resolution skills when working to keep your communities healthy. You should share your server guidelines and expectations publicly, usually in a welcome channel and in a server ruleset that users are expected to abide by. You can create an outline of your training where you write down the topics you will cover and the objective of that topic. Module 1 . diamonds are forever screencaps. Support Blog Careers. Able to hyperlink any text outside of an embed. Editors Note: The info in this blog post is outdated, as there is currently no exam. Raid detection means a bot can detect the large number of users joining thats typical of a raid, usually in an X in Y format. Members remain on your server after joining, decreasing server leaves over time from new members, Members are more likely to want to engage with your server prior to joining, and will be more likely to talk or visit multiple channels. 100: An Intro to the DMA 103: . Moderation is an ever-shifting and learned art, and mistakes are not to be punished when they happen every once in a while.It may be tempting to conduct these regular exercises incognito (aka acting up on an alt to see how they do) or test them without warning- while this may yield more everyday unbiased results, it has a high probability of backfiring. spamming). *Unconfigurable, triggers raid prevention based on user joins & damage prevention based on humanly impossible user activity. Banned word filters often wont account for context, with an explicit blacklist. Community moderators play a vital role in making online forums and other online gathering places welcoming and accepting of all participants. The text that is placed above the description, usually highlighted. If you need any material such as a presentation, paper and pencil, example cases and such, prepare them beforehand so you do not lose time during your training setting these up. A large-sized image located below the Description element. Explanations of certain Discord Terms of Service matters, such as copyright infringements, underaged users, implied racism and more. Moderator Academy. There are a few methods available to you in order for you to protect your community from this behavior. The @everyone role should have normal permissions. Do this for 3 Months Minimum. Everyone involved should be aware of what exactly they need to teach and how to approach the training within a reasonable time frame. Actively be a part of the Discord Moderator Discord. I have a bubbly and energetic personality, and look forward to working with you! John#1234). Users will not be subject to the server verification level on joining, but will be after they verify. Download Nitro Discover Safety. Another method of efficiently training both experienced and inexperienced moderators is by letting them regularly test their knowledge. A training document should outline the most important information new moderators need, but prevent them from being overwhelmed with information they are unable to comprehend. These servers should be added to an invite whitelist to prevent their deletion.Anti-RaidRaids, as defined earlier in this article, are mass-joins of users (often selfbots) with the intent of damaging your server. In Discords moderator servers, moderators build connections with each other, showcase community accomplishments, offer their own moderation opportunities, seek out help with challenging moderation issues and learn about moderation tools. Will you offer new moderators to practice during your training and get hands-on experience? Through our many articles, you can learn how to set up your community with moderation tools, run amazing events, grow and expand a wonderful moderation team, establish good rules, become a community leader, understand conflict resolution, and so much more. . If you are logging member joins and leaves, you can infer that Discord has taken action against shady accounts if the time difference between the join and the leave times is extremely small (such as between 0-5 seconds). that break the rules of your server, arent being said.Invite filtering is equally important in large or public servers where users will attempt to raid, scam or otherwise assault your server with links with the intention of manipulating your user base to join or where unsolicited self-promotion is potentially fruitful. Which text/voice channels do people use the most? For your community, youll want to determine what people will get out of it and how it will appeal to current and future members. In addition, total engagement on your other channels may grow at a slower pace. *Gaius can apply same blacklist/whitelist to names as messages or only filter based on items in the blacklist tagged %name**YAGPDB can use configured word-list filters OR a regex filter. Make sure you are ready at least five minutes before the training starts to welcome arriving trainees and as a final check whether or not everything is ready and good to go. Back. Those who pass the DMA Exam will be eligible to apply to join Discords growing moderator ecosystem of communities users 18+ can join the Discord Moderator Discord, while users between the ages of 1317 can join the Moderator Mentorship Community. This can encompass subjects like politics, mental health, or maybe even their own personal struggles. Whats the coolest part about it? The amount of content continues to grow, now consisting of over three dozen articles carefully crafted by moderators across the platform, each bringing their expertise on a wide variety of different challenging topics. A Banned words filter can catch links and invites provided http:// and https:// are added to the word blacklist (for all links) or specific full site URLs to block individual websites. You can build a community around anything, really, and find people all over the world who want to talk about that passion with you. Verification gates make it harder for people to join in the conversation of your server, but in exchange help protect your community from trolls, spam bots, those unable to read your servers language, or other low intent users. In addition, discord.gg can be added to a blacklist to block ALL Discord invites.A Banned Words filter is integral to running a public server, especially if its a Partnered, Community or Verified server, as this level of auto moderation is highly recommended for the server to adhere to the additional guidelines attached to it. The Discord Moderator Academy (DMA) was created to empower those moderators to lead more effectively, manage teams, and learn more about the tools needed to help foster their communities. This can often happen in raids. If any of the following: Mentions, Links, Invites, Emoji, and Newline Text are spammed repeatedly in one message or spammed repeatedly across several messages, they will provoke most Repeated Text and Fast Messages filters appropriately. Requiring newer moderators to work with each other or even an assigned team member allows you to better monitor progress and for aid to come when required. The link to the address of the webpage. Cannot hyperlink any text in a normal message, must use an embed. Basics. This is very useful for training where moderators have to use a wide range of commands, such as explaining moderation and Modmail bots. There are rate limits in place to stop bots from harming servers that can prevent deletion of individual messages if those messages are being sent too quickly. Permitting the discussion of sensitive topics on your server can allow users to feel more at home and engage with their trusted peers on topics they may not feel comfortable discussing with others. Moderators. How to Join the Discord Moderator Community. The best way to build a following and attract fans to your server is to get verified on Discord. How many members visited and communicated? An icon-sized image in the top left corner of the embed, next to the Author element. The differences between these methods are shown below. A group discussion will be better applicable to discuss moderation cases, where a demonstration and practice would work better to demonstrate how Modmail bots work. Learn what it takes to create a dream team to run your community. 8. articles. Having a training or onboarding process in place is very important to have new moderators get accustomed with moderation culture, using bot commands, the server rules, and your moderation guidelines. Mod Academy. Recruits can display and appropriately train their soft skills and be informed about moderation standards in a controlled environment without fear or causing too much irreparable damage. They can only send messages, not view any. As such, Fast Messages filters should prevent offenders from sending messages; this can be done via a mute, kick or ban. Bot command overview to better be acquainted with commands instead of feeling pressured to remember them all immediately upon entry to a new team. A large-sized image located below the Description element. Mod Academy. Members remain on your server after joining, decreasing server leaves over time from new members, Members are more likely to want to engage with your server prior to joining, and will be more likely to talk or visit multiple channels. Below you will find some best practices to set up a training program and be able to train the trainers. #free_paid# Click for more information. Some bots may also allow by-server white/blacklisting allowing you to control which servers are ok to share invites to, and which arent. Recommended additions to such a moderation handbook are: Be sure to recognize anything that is prevalent in your moderation culture or community that is also worth mentioning here! For example, racial slurs are generally unacceptable in almost all servers, regardless of context. For example, if you add the slur nig to your filter and someone mentions the country Nigeria they could get in trouble for using an otherwise acceptable word.Filter immunity may also be important to your server, as there may be individuals who need to discuss the use of banned words, namely members of a moderation team. If you want to protect your server from raids, please read on to the Anti-Raid section of this article.Text FiltersText filters allow you to control the types of words and/or links that people are allowed to put in your server. Not only does a moderation team distribute workload, but it allows for new ideas and perspectives maybe youre not as technical, and bringing in a bot expert allows for automating some manual chores. Commonly used hacks on Discord, such as phishing links, malicious files and other harmful softwares. No authentication that data sent to webhook is from a trusted source.If webhook URL is leaked, only non-permanent problems may occur (e.g. More communities mean more space to experiment, learn, and grow. We recommend reading through all the articles before taking the exam take some time to find a quiet spot and set aside an hour to take on the exam. Here is an image to showcase an example of these properties: Example image to showcase the elements of an embedAn important thing to note is that embeds also have their limitations, which are set by the API. This can make administration and moderation of your server much easier. How many new members successfully activate on their first day? The Buddy System approach describes working in pairs or groups, in which two or more buddies work together on one task. As such, being able to filter specific links is a good feature, with preset filters (Like the google filter provided by YAGPDB) coming in very handy for protecting your user base without intricate setup however, it is recommended you do configure a custom filter to ensure specific slurs, words etc. There may also be channels that allow the usage of otherwise banned words. You may already know by now that you can report content to Discord's Trust & Safety team if it breaks Discord's Community Guidelines or Terms of Service. Users will be subject to the server verification level until they verify. The most common forms of spam are also very typical of raids, those being Fast Messages and Repeated Text. Take the Discord Moderator Exam! Elaborations on your rules to prevent users from finding loopholes in an attempt to outplay moderators. Moderators are unlikely to notice user action. Marta Arts Center Station. They need to be able to create an environment in which it is comfortable for them to work in and not be afraid to ask for help if they feel threatened by users or, in extreme cases, other staff members. Allows you to add multiple subtitles with additional content underneath them below the main Title & Description blocks. Cannot hyperlink any text in a normal message, must use an embed. Make sure to accommodate for any accessibility issues or notes for those who were unable to be present. Who responds to whom? Members may come to a community seeking information, camaraderie, or support (or all of the above! How to Get the New Discord Moderator Profile Badge. Allows you to put multiple fields in the same row, rather than having one per row. spamming). When your training is done, finish with an exercise, group discussion, or something else that is interactive and fun to do. Sometimes, bots and webhooks work their best when working together. Removing invite links from less relevant traffic sources will decrease server growth. Moderators are unlikely to notice user action. Mostly used with the thumbnail, icon and author elements in order to link to an image. Able to hyperlink any text outside of an embed. Effective management promotes a feeling of professionalism and simplifies the process of training new moderators by a lot. The Unverified role should have no permissions. Some of these interactive sessions are covered down below. *Defaults to banning ALL links **YAGPDB offers link verification via google, . User FiltersMessages arent the only way potential evildoers can present unsavoury content to your server. that break the rules of your server, arent being said.Invite filtering is equally important in large or public servers where users will attempt to raid, scam or otherwise assault your server with links with the intention of manipulating your user base to join or where unsolicited self-promotion is potentially fruitful. Namely, Emoji and Links may warrant separate punishments. No matter how carefully you plan everything out, it can always happen that something doesnt work according to plan. Its strongly, strongly recommended you use a bot that can filter text based on a blacklist. How many new members successfully activate on their first day? Support Blog Careers. No authentication that data sent to webhook is from a trusted source. Confident moderators are more willing to aid users in need than those who are still unsure of how the system works. For this reason, its also important a robust filter also contains whitelisting options. When you are giving a training, it is important to properly plan your training. A flexible hybrid work schedule (3 days in office, 2 days' work from home). While many servers will use catch-all filters to make sure links stay in specific channels, some links will always be malicious. User FiltersMessages arent the only way potential evildoers can present unsavoury content to your server. A good example of invite filtering usage would be something like a partners channel, where invites to other, closely linked, servers are shared. Namely, Emoji and Links may warrant separate punishments. Readers on the announcement channel will increase. It is crucial to support and reassure them so they are able to grow confident in their actions. Located next to the footer. Users will be subject to the server verification level until they verify. Bots are authenticated via a token, compromised token can cause severe damage due to their capabilities if they have permissions granted to them by the server owner. Another important topic new moderators should have easy access to are commands for moderation bots. Blindsiding your moderation team with tests and exercises has the potential to do more harm than good, especially in terms of team trust and morale. Deciding what topics to cover. Every training can consist of a combination of different training methods. What do you want new moderators to know after conducting the training? These functions usually prevent messages from being sent or read in public channels that new users will have access to. 100: An Intro to the DMA 103: . Removing invite links from less relevant traffic sources will decrease server growth. However, you can reset the bot token if needed. In order to measure the efficacy of your verification system, you may need to use a custom solution to measure the proportion of people that pass or fail verification. All of these answers and more await you in this Discord Moderator Academy course all about Team Management. If you use any material, test them beforehand. Maybe youve always wanted to learn what it takes to recruit, manage, and grow a team of moderators. abril 26, 2023 0 Visualizaes celebrities who met selena quintanilla. They can also manipulate their Discord username or Nickname to cause trouble. A text filter is integral to a well moderated server. Choosing an appropriate approach. Filtering allows these invites to be recognized, and dealt with more harshly. After each training, write down what went well and what could be improved. We wish you the best of luck on the Moderator Exam! Verification confirms that your server is legit and that you are who you say you are. Take a more abstract, philosophical look at the practice of moderation- from exploring differing moderation styles to examining the moderator/user dynamic, and beyond. The exam covers a wide range of topics from the growing library of Discord Moderator Academy articles and will test your prowess in all things moderation. Here are some of the most important ones you need to know:An important thing to note is that embeds also have their limitations, which are set by the API. Given the fact that the time stated has passed by a wide margin, I'm a bit confused. If you are logging member joins and leaves, you can infer that Discord has taken action against shady accounts if the time difference between the join and the leave times is extremely small (such as between 0-5 seconds). You can also find it here. Moderators are a key part of making communities great and a place where people want to gather. I was very tired and stupid at the time and I fell for it, filling out my discord login information in a login page that .